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Privacy Policy

OUR COMMITMENT

We are deeply committed to safeguarding your privacy, as well as that of our esteemed website visitors. Rest assured, any information collected will be handled in strict compliance with the General Data Protection Regulation, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003. Your information remains confidential and will never be shared with third-party companies for direct marketing purposes.

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WHO WE ARE

This Privacy Notice is presented by Skino Clinic, trading under the name Skino Clinic. It applies to all individuals whose personal data is collected by our establishment.

Skino Clinic is dedicated to providing an array of face and body treatments tailored to each client's unique needs. Situated at 6 Ashbourne Parade, Finchley Road, NW11 0AD, our clinic ensures personalized care and attention to detail.

 Amir Soleimani serves as our Data Protection Representative, overseeing all matters related to the use of personal data at Skino Clinic. For any inquiries, Soleimani can be reached directly at info[at]skino[dot]co[dot]uk or by calling 08009991368.

This notice aims to inform you, our valued clients, about the personal data we collect, in accordance with GDPR requirements.

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HOW WE COLLECT DATA

At Skino Clinic, personal data is primarily received directly from individuals during business interactions, whether in person, via email, web forms, or telephone. Additionally, some data may be supplied by trusted third parties, such as online booking platforms or job sites, specifically for services or treatments booked with Skino Clinic.

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THE DATA WE COLLECT

In the course of our operations, Skino Clinic gathers various types of personal data, including:

  • Contact details such as names, addresses, phone numbers, and email addresses.

  • Financial information, including bank and credit card details.

  • Personnel files related to employment and recruitment.

  • Health-related information provided in medical questionnaires.

  • Still images and CCTV footage for assessment and security purposes.

  • Technical information, like cookies and IP addresses, collected during website visits.

Prior consent is essential for disclosing personal information about another individual, ensuring compliance with our policy.

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WHY WE PROCESS YOUR PERSONAL DATA

Our data processing activities align with legal obligations and legitimate interests. We utilize personal data to:

  • Recommend and provide treatments and products.

  • Offer pre- and post-treatment care information.

  • Confirm and remind individuals of appointments via email and text messages.

  • Share newsletters and updates on products and services (opt-out available).

  • Safeguard our websites, infrastructure, and premises.

  • Provide healthcare or treatment, especially regarding health-related data.

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WHO HAS ACCESS TO DATA & WHO WE SHARE IT WITH

Personal information remains confidential and is primarily processed internally by authorized Skino Clinic staff. In certain instances, third-party involvement may include website developers or cloud storage providers, ensuring data security and compliance with our directives.

Occasionally, personal information may be shared with third parties, such as banks, lawyers, insurers, accountants, or government authorities, for legal or contractual obligations.

When applying for finance, only email addresses are shared with finance companies for direct communication.

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HOW LONG WE KEEP PERSONAL DATA

Adhering to legal obligations, we retain personal information based on its type and purpose. This includes:

  • Employee data for up to seven years post-employment.

  • Client records, including medical data, for 10 years after the last treatment.

  • Data of active contracts or newsletter recipients for the duration of the service.

  • Financial records for six years after the last financial year or as requested by HMRC.

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YOUR RIGHTS AS A DATA SUBJECT

As a data subject, you possess certain rights, including:

  • Access to your information.

  • Rectification of inaccurate or incomplete data.

  • Erasure of data in certain circumstances.

  • Restriction of processing under specific conditions.

  • Portability of your data to another organization.

  • Objection to certain types of processing, including direct marketing.

  • Judicial review in case of refusal of access.

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THIS PRIVACY NOTICE

Skino Clinic regularly updates this privacy notice to reflect the latest information. Please visit our Privacy Policy page periodically to ensure familiarity with any changes.

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COMPLAINTS

Should you believe that we have not adhered to our privacy notice, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). However, we encourage you to allow Skino Clinic the opportunity to address any concerns before involving regulatory authorities.

For all inquiries and complaints, please contact Amir Soleimani via email at info[at]skino[dot]co[dot]uk.

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